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Inauguration Of Two New Advance Service Centers By Cimex Inc

Jul 28, Kathmandu- Cimex Inc., the official distributor of BYD Auto for Nepal, has inaugurated two new service centers in Kathmandu Valley. The company has launched new service centers in Gaurighat in Kathmandu and Kupandol in Lilatpur.

As per the company, expanding these service networks will play a crucial role in enhancing service delivery to accommodate the growing customer base.

The service center at Gaurighat, which has been in operation since 2022, has been further refined and brought into operation according to the latest guidelines of BYD. Spread over an area of ​​45 thousand square feet, the state-of-the-art service center has 8 service ways that can be operated with the specialized tool set required for electric vehicles.

This service center has a spare parts wire house to provide unmatched service experience, a dedicated station for dent paint and service and a comfortable lounge for customers.

Gaurighat Service Center has 50 employees committed to providing superior service. The service center was inaugurated by the first customer of First Gen BYD E6, Savin Tandukar.

Similarly, Eco Drive Automobiles, the official distributor of BYD for Lalitpur, has launched a new service center at Kupandol in Lalitpur. There are 6 service ways in the service center spread over an area of 8 thousand 556 square feet. Of these, two can be used for urgent service, while four are equipped with specialized EV tools.

In order to provide efficient and comprehensive service to BYD customers in the area, the service center has a dedicated wire house for washing ways and spare parts. Anil Jalan, the first customer of Eco Drive and Krishna Upreti, the first customer of BYD Dolphin, inaugurated the service center.

Cimex is always committed to providing 'Superior and Sincere Service' to its customers. All Cimex Service employees are trained and certified in providing security to customers through periodic training provided by representatives of BYD headquarters.

Apart from the refined service center, Cimex has also arranged Road Side Assistance (RSA) vehicle and service hotline which can be used during emergencies as per requirement.

Currently, BYD service centers are operating in Biratnagar, Birtamod, Janakpur, Birganj, Chitwan, Butwal, Nepalgunj and Dang in addition to Gaurighat and Kupandol. Within the next three months, BYD service network will be operational in Itahari, Pokhara, Swayambhu, Bhaktapur and Banepa.

"We are delighted to expand our service network in Kathmandu Valley with new facilities", said Sahil Shrestha, CEO of Cimex Inc. Our goal is to provide an unparalleled service experience while meeting the needs of our customers with high quality and care."